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Canceling a transfer

Canceling a transfer

You can use the Activity Center to cancel transfers. If the status is Drafted of Pending, you can cancel one or more transfers.

Note: Processed transactions cannot be canceled.

 

To cancel a transfer

  1. In the navigation menu, click or tap Transactions > Activity Center
  2. (Optional) Use Filters to refine the displayed transfer results
  3. After you find the desired transfer, click or tap Actions > Cancel if you want to cancel a single transfer. Click or tap Actions > Cancel Series if you want to cancel the series
  4. On the Cancel Transaction message, click or tap Confirm to cancel the transfer
  5. Click or tap Close to return to the Activity Center

Tip: For multiple cancellations, select the check box of at least two transfers that you want to cancel, then click or tap Cancel.

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