You can request a stop payment on one or more checks. A stop payment request does not guarantee that the check(s) will be stopped. The item may have already been processed and posted to your account.
Note: Only users with the right to create stop payment requests can initiate them. This is only for paper checks. To stop an automatic withdrawal, contact your financial institution.
To create a stop payment request
- In the navigation menu, click or tap Services > Stop Payment
- On the Request Type tab, click or tap one of the following:
— Single Check
— Multiple Checks
- On the Account tab, click or tap the appropriate account
- Enter the check information
If you selected Single Check, enter the following:
— Check Number
— Payee
— Amount
— Date
— Note (optional)
If you selected Multiple Check, enter the following:
— Starting Check Number
— Ending Check Number
— Start Date
— End Date
— Note (optional)
- 5. Click or tap Request stop payment to complete the stop payment action
- Do one of the following:
— Click or tap Close to return to the Stop Payment page
— Click or tap View in Activity Center
