Make a loan payment by one of the following three options:
Please note: Wire must be received by 1 p.m. (PST) to be posted same business day
To schedule future Automatic Payment Drafts, contact CLD@cathaybank.com
For credit disputes or questions on your loan, send a written request to:
Cathay Bank
Loan Servicing Department RS-16
9650 Flair Drive
El Monte, CA 91731
6.00 a.m. - 7:30 p.m. Pacific Time
Monday through Friday
6.00 a.m. – 6:00 p.m. Pacific Time
Monday through Friday
Dial toll-free 3710-1400 to contact U.S.
customer service directly