(Rev. July 2013)
This agreement ("Agreement") sets forth the terms of the e-Statement and alert service (the "Service") offered to you by Cathay Bank. By clicking the "Agree" button and enrolling in the Service, you confirm that you have read this Agreement and agree to its terms.
As used in this Agreement, "Alerts" includes any notice, agreement, record or other type of information that is provided to you in connection with your accounts or the Online Banking service, such as the Online Banking agreement, change-in-term notices, fee and transaction information, check images, tax information, privacy and other notices, statements, and other account-related information. The words "we," "our" and "us" mean Cathay Bank, its affiliates, successors and assigns, and the words "you" and "your" mean the account holders who have elected to receive account statements and Alerts online through the Service.
This Agreement incorporates, supplements and supersedes where inconsistent the terms of your account and Online Banking agreements with us. Please read this Agreement carefully and retain a copy for your records. If you click the "Disagree" button, you will not be enrolled in the Service and will not be bound by this Agreement.
1. Description of e-Statements
You may elect to receive your statement electronically for any Eligible Accounts (defined below) that you choose. Account statements will be made available to you electronically in Portable Document Format ("PDF") that you can view online, save to your computer or print at your convenience. Any inserts or other Alerts that normally accompany your mailed statement will either continue to be mailed under separate cover or provided to you electronically. From time to time, we may add to, modify or delete any feature of the Service at our sole discretion.
You understand and agree that, by enrolling in the Service, you will no longer receive a deposit account statement by mail. However, you can request copies of statements and Alerts by contacting us at 800-922-8429. We may charge you a fee for paper copies.
2. Eligible Accounts for e-Statements
Checking, savings and money market, loan and commercial analysis accounts are eligible for the e-Statement service. Each account must be enrolled for the Service on an individual basis. e-Statements will be available at the same frequency as your paper statement. e-Statements are not available for loan accounts.
3. Enrolling in e-Statements
In order to use the Service, you must be a Cathay Bank Online Banking customer with a working connection to the internet. Your browser must support the Secure Sockets Layer Protocol and must be compatible with our hardware and software requirements as disclosed to you in the Online Banking agreement. You will need to have Adobe® Acrobat Reader® or a compatible software installed on your computer in order to access, view and print your statements. To download a free copy of Adobe® Acrobat Reader®, please visit www.adobe.com. We do not provide ISP services. You must have your own internet service provider.
For deposit accounts with multiple owners, only one account owner needs to enroll the account in e-Statements. Once enrolled, the account will no longer appear on any account owner's paper statement. The account statement will be available for viewing to all owners of the account who are enrolled in Cathay Bank Online Banking regardless of which owner enrolled for the Service.
4. Accessing Your e-Statements
Your periodic e-Statement and Alerts will be presented or made available to you via Cathay Bank Online Banking. Once you enroll in the Service, you and all other account owners will have access to your e-statements within Cathay Bank Online Banking. An electronic notification will be sent to your email address at the end of each statement cycle alerting you that the most recent statement is available for viewing. You agree to review your e-Statements and Alerts in a timely manner, just as you would paper statements and notices, and promptly notify us of any errors, unauthorized activity or other problems.
All e-Statements and Alerts are in a format that can be printed or saved to your computer for your future reference. You may view and print online images of the checks posted to your account. You may request that a photocopy of a cancelled check be mailed to you. However, we may impose a fee for each photocopy requested.
If you close an account or cease to be an Online Banking customer, you will no longer be able to view your account online, and future statements for your open account(s) will revert back to paper statements via U.S. mail.
You may request that a copy of your current or a previous statement (or Alerts) be mailed to you at your address. We may impose a fee for paper copies.
If you currently receive duplicate statements at the same address, mailing of the duplicate copy will be discontinued; however, you can print multiple copies of your statement through the Service. If you currently have a copy of your statement mailed to an interested third party (e.g., your accountant), mailing of a paper statement to the interested party will continue.
5. Change Statement Delivery Method
You may discontinue this Service at any time by changing the delivery preferences shown in your e-Statement Profile. When you discontinue the Service, you will automatically resume receiving mailed account statements and Alerts beginning with your next statement cycle. Electronic Alerts, if any, will be discontinued. The statements that were previously presented online will not be mailed to you; however, you may access copies of past statements using the Online Banking Statement History function.
6. Email Address Maintenance
You will be deemed to receive statements and Alerts on the date we make them available for you. As such, it is important that we have your current email address. You agree to update your email address by going to the Online Banking Account Services tab, clicking "Change Email," and then making your update. Unless otherwise prohibited by law, rule or regulation, if our email to you is returned as undeliverable, we may discontinue sending e-Statements and Alerts, and switch your account to paper statements via U.S. mail until you provide us with a valid email address. We are not liable for any third party-incurred fees, other legal liability, or any other issues or liabilities arising from e-Statements and Alerts sent to an invalid or inactive email address or postal address that you have provided.
7. Termination of e-Statements
We may elect to send paper statements and Alerts to you at any time without prior notice. We also reserve the right to terminate this Agreement and your access to Online Banking in whole or in part, at any time without cause or prior notice. You may terminate this Agreement at any time by changing the delivery preferences shown in your e-Statement Profile.
8. Amendment
We may add to, delete or change these terms by providing you with advance notice.
